Can I manage my subscription through the iOS app?
Not currently. You'll need to make these changes on a web browser — but you can do so on your phone's web browser or on a computer.
Account changes such as adding or removing a payment method, changing your password, or updating your subscription can only be made on the website, and not through platform-specific mobile apps. You are able to access these features on your mobile device via a web browser (e.g. Apple Safari or Google Chrome), however.
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How do I cancel my subscription?
It's easy and you can do it at any time. Subscriptions may be canceled from your account page on the website. (Note: subscriptions cannot be canceled or updated in the app.) Follow these steps: Go to the ‘My Account’ page. Click on the ‘Manage’ (or ) ...
Help! I can't log in to the iOS app!
Let's troubleshoot. We'll figure it out! First, do you have the most recent update for the app? If not, be sure to update. If you have a subscription to Sparkle Stories, try deleting and reinstalling the app. That should do the trick! If you don’t ...
Will the iOS app work on my iPhone?
Here's the gist: our iOS app is designed to run on any iPhone, iPad, or iPod touch running iOS 12.1 or later. That includes the following: iPhone 5S and later iPad Pro, iPad Air, iPad Mini 2 or later, iPad 5th Gen or later iPod touch 6th generation ...
I can't find the iOS app on my iPad!
A quick change of the search criteria should help. In the App Store on an iPad, change the "search criteria" in the left corner to "iPhone apps." You'll find our app listed there.
Where do I download the Sparkle app for iOS?
Look for the Sparkle guy and his star-wand in the Apple App Store! You can find the Sparkle Stories app on the Apple App Store from any mobile device. Just use the search terms "Sparkle Stories." You'll find the image of the little Sparkle guy with ...