How do I change my password?

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• How do I change my personal information?

  You can easily update your email address or change your password from the "My Account" page of our website. After you sign in, you can edit your information by clicking the "My Account" link at the top right of any page. Under "Basic Information," ...

• Help! The reset password process doesn't work!

  We have suggestions! If you're having password reset problems, please follow these suggestions: Use the latest browser versions. Use the reset password link only one time. Create a password that follows the formatting rules. Do not copy and send that ...

• I can't find the iOS app on my iPad!

  A quick change of the search criteria should help. In the App Store on an iPad, change the "search criteria" in the left corner to "iPhone apps." You'll find our app listed there.

• Can I manage my subscription through the iOS app?

  Not currently. You'll need to make these changes on a web browser — but you can do so on your phone's web browser or on a computer. Account changes such as adding or removing a payment method, changing your password, or updating your subscription can ...

• How do I update my payment information?

  After you sign in, you can change your credit card information by clicking the "My Account" link at the top right of any page. Scroll down to "Payment Methods" to update!