How do I update my payment information?

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• How do I change my personal information?

  You can easily update your email address or change your password from the "My Account" page of our website. After you sign in, you can edit your information by clicking the "My Account" link at the top right of any page. Under "Basic Information," ...

• Is Sparkle Stories secure? Is my credit card information secure?

  Yes! We take security very seriously. Here are a few steps we take to protect your information: We don’t have access to your most sensitive information Our payment processor, Stripe, is trusted by millions of businesses, including Target, Amazon, ...

• Can I manage my subscription through the iOS app?

  Not currently. You'll need to make these changes on a web browser — but you can do so on your phone's web browser or on a computer. Account changes such as adding or removing a payment method, changing your password, or updating your subscription can ...

• Help! I can't log in to the iOS app!

  Let's troubleshoot. We'll figure it out! First, do you have the most recent update for the app? If not, be sure to update. If you have a subscription to Sparkle Stories, try deleting and reinstalling the app. That should do the trick! If you don’t ...

• Are there any discounted subscription rates?

  Yes! We offer scholarship rates for military families, educators, and families on a limited income. We created the Sparkle Scholarship to show our appreciation to schools, to those who defend and serve our country through the military, and to help ...